Introduction
Mail
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- How do I determine the shipping cost and transit time?
- Where are the service locations for Mail Services?
- Does Mail Services process personal mail?
- What do I need to do to send out a large mailing?
- How do I stop receiving junk mail?
- How long does it take for mail arriving on campus to be delivered into my mail box?
- What do I do if I change office locations or retire? How will my mail be transferred to the new location?
- What do I do with mail I receive in error?
- If I wish to send a flyer to ACCD employees using the mail services, what must I do?
- How do I determine the shipping cost and transit time?
Please contact your campus mail services or use the mail support form available on the mail services website to request support. Please have available the package weight, destination, content, time of arrival required, and value of package. Also, inform the Mail Services Supervisor if tracking information and insurance are needed. Please be aware that packages over 70 lbs cannot be sent via the US Postal Service. However, please contact your mail services department so they can present you with other options for mailing your package.
- Where are the service locations for Mail Services?
District Mail Services has departments at the following locations for your convenience:
San Antonio College (District Mail Services) - 733-2208 St. Philips College - 531-3202
Palo Alto College - 921-5003
Northwest Vista College - 348-2208
All other location employees should contact one of the above listed mail centers for assistance.
- Does Mail Services process personal mail? According to CHE (Local) District Policy, an ACCD Mail service does not process personal mail. Please refrain from having personal mail or packages sent to you at the District. The purpose of our district mail service is to support the necessary communications of the district business only. It also may not be used for purposes of organizations or activities not sanctioned by the district or for political purposes."
- What do I need to do to send out a large mailing?
Before a large or specialized mailing gets too far into the planning stage, include Mail Services in your mailing arrangements. Mail Services can be of assistance to ensure that your mailing program is cost-effective, efficient, timely, and acceptable by the mail carrier. Advance notice is required to effectively handle and process large or specialized mailings. Your department may be required to make an advance deposit prior to your mailing being presented at the Post office.
- How do I stop receiving junk mail?
If you receive unsolicited catalogs, or other pieces of "junk" mail, you can have your name removed from mailing lists. The Direct Marketing Association's Mail Preference Service (MPS) allows people to "opt out" of national mailing lists.
To find out more, go to http://www.the-dma.org
Once you register, MPS will add your name and address to a "do-not-mail" list that is updated quarterly. All Direct Marketing Association members must purge their prospect lists of the individuals who have registered with MPS each quarter. However, MPS will not guarantee that all "mailers" will remove your name from their list.
Mail Services strongly recommend that you use this service to reduce "junk" mail that comes into the district mail office. Any reduction in "junk" mail volume will improve delivery of important mail.
- How long does it take for mail arriving on campus to be delivered into my mail box?
ACCD Mail Services delivers all correctly addressed mail received from the USPS the same business day it is received.
- What do I do if I change office locations or retire? How will my mail be transferred to the new location?
Please notify the mail services department by requesting a directory update to the ACCD enterprise wide directory. You can access the enterprise district wide directory at http://dir.accd.edu and then select “request for change” menu option.
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What do I do with mail I receive in error?
Please forward all the misdirected mail to your campus mail office. It will then be forwarded to the proper address. In addition, if your department name is on the envelope, please cross out the department’s name.
- If I wish to send a flyer to ACCD employees using the mail services, what must I do?
All internal campus mailings should be for an ACCD supported event. In addition, flyers should have an approval stamp from your college student activities department, student engagement or student life department. You can contact your college mail services for queries on the number of mail boxes or employee classifications.
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