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Banner Finance Self Service
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General Access & Training Direct Pay / Invoice
Requisition Budget ePrint
Banner Finance Self Service

 

  1. What is Banner Finance Self Service?
  2. What tasks can I do in Banner Finance Self Service?
  3. Do I have to be inside the ACCD network to access Banner Self Service?
  4. What access rights do I have in Banner Finance Self Service?
  5. Which browser do I use?
  6. Will Banner Finance Self Service be available all day?
  7. How do I access Banner Finance Self Service on the Internet?
  8. What information do I need to login to Banner Finance Self Service?
  9. I’ve forgotten my Banner Finance Self Service User ID.  What do I do?
  10. I've forgotten my Banner Finance Self Service PIN. What do I do?
  11. How can I change my Banner Finance Self Service PIN?
  12. How can I reset my forgotten Banner Finance Self Service PIN?
  13. Why am I prompted for a Security Question and Answer?
  14. Is there a session time limit on Banner Finance Self Service?
  15. What if I get lost or stuck in Banner Finance Self Service?
  16. Who do I call for help?
  17. When is Banner Finance Self Service Training available?

 

  1. What is Banner Finance Self Service?
    Banner Finance Self Service is a web based tool that allows Banner users to do many common tasks without having to log into the regular Banner System. Banner Self Service provides a more flexible and user-friendly interface than regular Banner.

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  1. What tasks can I do in Banner Finance Self Service?
    -  Query Budget Status three different ways
            -  Budget Status by Account
            -  Budget Status by Organizational Hierarchy
            -  Budget Quick Query
    -  Save a query for use again in the future
    -  Query encumbrances
    -  Approve Budget Transfers, Requisitions, Direct Pay Invoices and Stores Requisitions
    -  View Documents
    -  Download data from queries into Excel
    -  Input budget transfers (Note:  initiating Requisitions, Stores Requisitions, or Direct Pays is not available in Banner Self-Service).
    -  Look up FOAPL and procurement codes


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  2. Do I have to be inside the ACCD network to access Banner Self Service?
    No. One of the advantages of Banner Finance Self Service is the ability to login via a simple internet connection. A secure web product, Banner Self Service retrieves and records data directly to and from the Banner database, based upon the user's role in Banner Finance. All information is live and in real time.


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  3. What access rights do I have in Banner Finance Self Service? 
    The same rights that you have in regular Banner Finance.


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  4. Which browser do I use?
    Banner Finance Self Service works best with Internet Explorer. Other browsers, such as older versions of Netscape (4.7 or lower) do not work well with Banner Self Service.


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  5. Will Banner Finance Self Service be available all day?
    Yes. However, some functions like postings of approvals to Banner documents will not be functional during the following times: Monday-Thursday: 9:30 p.m. to 7:30 a.m. , Friday: After 6:30 p.m., Saturday-Sunday: Not available all day.


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  6. How do I access Banner Finance Self Service on the Internet?
    Go to https://titanss.accd.edu:4444  and click the Production Database [PROD] link located under the Self-Service Banner (SSB)(Banner 7) section. Click the Enter Secure Area link to login.


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  7. What information do I need to login to Banner Finance Self Service?
    On April 15th, 2008, current Banner Finance users were emailed their login information. The User ID will be the same as the Banner Vendor ID #. The PIN is a unique number assigned to you. Employees who obtain access to Banner Finance on or after April 15th, 2008 will have a default PIN composed of their birth year and month (example of format for January 1947 is 194701).



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  8. I’ve forgotten my Banner Finance Self Service User ID.  What do I do?
    If you had access to regular Banner Finance prior to April 15th, 2008, you can refer to the email sent to you on April 15th, 2008; the email includes your login information.

    You can also search for your User ID in the regular Banner Finance System as follows:
    1. Access FTIIDEN and ensure Vendors is selected.
    2. Perform a NEXT BLOCK (CTRL + Pg Down).
    3. FTIIDEN begins in query mode.
    2. Tab once to Last Name.
    3. Type a portion of the vendor/employee’s Last Name followed by a % sign. (Example: Lopez%)
    4. Press Execute Query (F8).
    5. A list of vendor/employee ID’s that meet the search criteria will display. In the event of No Match results, the Auto-Hint Line will display “Query caused no records to be retrieved.”

    If you need further assistance, please contact Support Central at 220-1616.


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  9. I've forgotten my Banner Finance Self Service PIN. What do I do?
    If you have forgotten your PIN, you can answer your Security Question to view your PIN. If you are still having a problem, please contact Support Central at 220-1616.



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  10. How can I change my Banner Finance Self Service PIN?

1. Login to Banner Self Service.
2. Click Personal Information from the Main Menu.
3. Select Change your PIN.
4. Enter the old (current) PIN in the "Enter Old PIN" field.
5. Enter the new PIN in the "Enter New PIN" field (use a six-digit number as the PIN)
6. Enter the new PIN again in the "Re-Enter New PIN" field.
7. Click the Change PIN button to save your changes.
If you click the "Reset" button, any information you have entered into the fields will be deleted.


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12.  How can I reset my forgotten Banner Finance Self Service PIN?

  1. Go to the Banner Self Service Login page.
  2. Enter your ID number in the "User Id" field.
  3. Click the Forgot PIN button.
  4. Enter the answer to the security question that you created during your first login.
  5. Click the Submit Answer button.

If the correct answer is provided, you will be prompted to reset your PIN to a new six-digit number value.


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13.  Why am I prompted for a Security Question and Answer?
The first time you access the Banner Self Service product, you will be prompted to enter a security question and answer. This information will be used in the event that you forget your PIN.

It is recommended that you periodically change your security question and answer as follows:

  1. Login to Banner Self Service
  2. Click Personal Information from the Main Menu.
  3. Select Change Security Question. The Security Question and Answer page appears, showing the old question and answer.
  4. Enter the new question in the "New Question" field.
  5. Enter the new answer in the "New Answer" field.
  6. Click the Submit button to save your changes.

If you click the Reset button, any information you have entered into the fields will be deleted.

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14. Is there a session time limit on Banner Finance Self Service?
Yes. For your protection, if your Banner Self Service session has more than 30 minutes of inactivity, your session will be terminated.

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15. What if I get lost or stuck in Banner Finance Self Service?
If you are having trouble or need to exit Banner Finance Self Service, always click on the EXIT (blue X) button on the top right of the page. Any data that you entered on the page will be lost.

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16. Who do I call for help?
Contact Support Central at 220-1616.

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17. When is Banner Finance Self Service Training available?
Banner Finance Self-Service Training information has been sent to current Banner users. As part of the implementation of Banner Finance Self Service, various training sessions will be available at the colleges from April 28th, 2008 to May 9th, 2008 during specific time periods. Employees will be required to register for training via PALS Train-Track. After May 9th, 2008, Banner Self-Service will be integrated with the regular Banner Finance training. For your convenience, a Banner Self Service Online Tutorial will soon be available by login into the PALS Train-Track.

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