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DigiChat
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  1. How do I request a chat room?
  2. Who is a moderator?
  3. Do I need to set up anything to access the chat room as a moderator?
  4. How do I retrieve my chat logs (transcripts)?
  5. Who do I call if I need assistance with the chat room(s)?
  6. How can I add an icon to my WebCT homepage that will lead to the chat site?
  1. How do I request a chat room?
    Click on the "Add a Chat Room" link located on the DigiChat web page. Or Click Here

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  1. Who is a moderator?
    The moderator is the instructor of the course. S/he will have the ability to moderate his/her own chat room, and will have access personalize certain chat features within their room.

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  1. Do I need to set up anything to access the chat room as a moderator?
    Yes! Click on the "Chat Moderator Client" link located on the DigiChat web page. Or Click Here

    From the DigiChat download site:
    Click on your operating system.
    Click the "View" link to view install procedures.
    Host ID and Password will be emailed to you upon requesting the chat room

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  1. How do I retrieve my chat logs (transcripts)?
    Click on the "FTP - Chat Log Files" link located on the DigiChat web page. Or Click Here

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  1. Who do I call if I need assistance with the chat room(s)?
    Call Support Central at 210-485-0555 or Click Here

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  1. How can I add an icon to my WebCT homepage that will lead to the chat site?
    Log into your WebCT Course:

    Click on the Organize Icons button
    Click on Add button
    Click the URL button
    Type in a Title (Ex. External Chat or Chat)
    Click the Browse button to select an icon
    Type in the following URL in the blank provided: http://www.accd.edu/it/digichat
    Select Open in: New Browser Window
    Click on Add button

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