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Software Licenses (CD Replication)
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Microsoft Adobe CD Replication
  1. Who is eligible to request this service?
  2. How do I submit an order?
  3. How do I submit my data files?
  4. Are there any instructions on using FTP?
  5. How much does it cost?
  6. What is the turn around time on the orders?
  7. Whom do I call for help if I have a problem or questions?

 

  1. Who is eligible to request this service?
    CD/DVD replication is available for all Faculty and Staff Members.

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  1. How do I submit an order?
    First you will need to submit a completed Copyright Form located at: http://www01.accd.edu/it/support/
    software_licensing/Copyright.pdf Then you can submit an Erequest under “Order Computer Software”.

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  1. How do I submit my data files?
    You can pony, mail, hand-deliver or FTP your data files to Information Technologies located at 811 W. Houston, room 112.

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  1. Are there any instructions on using FTP?
    You can find detailed instructions on using FTP at: http://www01.accd.edu/it/support/software_licensing/
    ftp file process.pdf and click on FTP Procedures.

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  1. How much does it cost?
    An administrative fee of $1 per CD and $4 per DVD will be charged to your account plus shipping cost. NOTE: Shipping Cost will vary based on the size and weight of your order.
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  3. What is the turn around time on the orders?
    Please allow three working days; Turn around time will vary due to order volume.

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  1. Whom do I call for help if I have a problem or questions?
    Contact Support Central at 220-1616 for any problems.

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