This box will remain open unless you close it. Clicking the Ask Me link at the top of each page will open the box.

IT Support / Desktop Replacement / Request Tech Equipment

CIP BondRequest Technology Equipment Guidelines

  • The Information Technology Services department will participate in a consolidated computer equipment purchase program, a minimum of 3 times during a fiscal year. Employees will be required to complete an eRequest to request department's specific computer equipment needs.
  • Alamo Colleges will also use the Desktop Replacement Database to identify computers that are older than 4 years and place them on a schedule for replacement.
  • Alamo Colleges staff will be requested to complete an eRequest to request computer move, upgrade or equipment maintenance. ITS staff will properly document the request and the completion of the work order.
  • Department Budget Manager will be requested to complete an Asset Transfer form to notify Inventory Control on computer moves, equipment retirement or equipment disposal.

Computer Equipment Request Procedure:

  1. Click eRequest on the top menu.
  2. Enter your Userid, then click 'Next'
  3. Enter or verify your personal information, then click 'Next'
  4. Click the 'PC Technical Support' box
  5. Click the drop-down menu and select 'Request to purchase computer equipment, printer, & laptop', click 'Next'
  6. 'Description of Services' will display, fill in the requested information.
  7. Scroll down to the Justification section and enter a justification.
  8. Scroll down and Select a desired completion date
  9. Scroll down and click 'Send Request'